customers
Self-checkouts make customers less loyal to stores, study explainsJanuary 19, 2024
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Airlines are frustrating travelers by changing frequent flyer program rules – here’s why they keep doing itNovember 24, 2023
Picky for the planet: 80% of young shoppers choose brands based on ethical valuesOctober 15, 2023
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Size matters — for menus: Bigger fonts ‘nudge’ customers to make healthier meal choicesAugust 16, 2023
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